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Do you want to to know more about our products and services? Or do you have other questions? Please contact us. We will be happy to help. 

FAQ

It’s only natural that you may have questions about the use and application of our products, safety concerns, or queries about our services and Repair Care as a company. To assist you, we have compiled answers to the most frequently asked questions.

General

Is special training needed?
A range of training options is available. Our short, cost effective training courses show the easiest ways to use the system and ensure that you get the best performance from it.
Are there any test results from known independent research institutes?
Yes, since 1995 TNO in Delft (The Netherlands) has developed a research program based on practical research and evaluation to test the durability of the products used to repair windows and windowframes. All products from Repair Care have been tested according to the TNO method. In addition, Repair Care itself has been testing with its own test station in the Austrian Alps for more than 20 years. In Europe, the test institutes have further agreed that the test standards are mutually recognized.
I have a window with wood rot; What should I do?
Consult a painting company or maintenance company to have it inspected whether the window needs to be replaced, or whether it is possible to carry out repairs or partial replacement. 95% of the time it is possible. It is cheaper than replacing but also the durability of your window will increase significantly.
Can you give me the name of a local recommended contractor?
Please contact us for details of a local trained specialist or find our overview here.

Do you have another question?

Is your question not listed? We’re happy to help. For any question or feedback about our products and/or services, please contact us.

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We're here for you

“Happy colleagues create happy customers.” With this principle at heart, we work every day to foster strong collaboration and deliver exceptional service. A positive team spirit, a strong sense of responsibility, and our focus on continuous development form the foundation of the dedication and hard work of the Repair Care team. This is who we are:

Picture of Paul Lange

Paul Lange

Technical account manager North

Picture of Ross Nel

Ross Nel

Specification account manager London South

Picture of Nicola Simmons

Nicola Simmons

Specification account manager - South west